Contact Centre Evolution was established in 2010 to provide independent contact centre expertise to companies of all sizes. Our vision is to help businesses meet the challenges of selling their customer contact centre solutions to the right customers.
Our team of experts have worked in the contact centre industry for over 30 years, in a variety of commercial, operational and marketing roles, in both large and small businesses.
We have developed an extensive knowledge of inbound contact centres, outbound diallers, speech analytics, workforce management, telephony networks and back office telephone systems (IPPBX). Increasingly, over the last few years, we have worked with companies to develop effective sales techniques to help promote thier range of products and services to the Contact Centre Industry.
Our offices are in the North-West of England, providing support throughout the UK to sales organsiations of all sizes.
Our team of experts have worked in the contact centre industry for over 30 years, in a variety of commercial, operational and marketing roles, in both large and small businesses.
We have developed an extensive knowledge of inbound contact centres, outbound diallers, speech analytics, workforce management, telephony networks and back office telephone systems (IPPBX). Increasingly, over the last few years, we have worked with companies to develop effective sales techniques to help promote thier range of products and services to the Contact Centre Industry.
Our offices are in the North-West of England, providing support throughout the UK to sales organsiations of all sizes.